Here’s a simple and easy-to-understand Return & Refund Policy for your website:
Return & Refund Policy
At Darsun Scientific, we prioritize customer satisfaction and aim to provide high-quality products. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- Eligibility for Return:
- You can return a product within 7 days of receiving it.
- The product must be unused, in its original packaging, and in the same condition as you received it.
- How to Initiate a Return:
- Email us at [your email address] with your order details and reason for return.
- Once your return request is approved, we’ll guide you on the next steps.
Refunds
- Eligibility for Refunds:
- Refunds are applicable for products that are defective, damaged during transit, or incorrect items sent.
- Refund Process:
- After we receive and inspect your returned product, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days to your original payment method.
Non-Refundable Items
- Customized or special-order items.
- Items damaged due to misuse or improper handling by the customer.
Shipping Costs
- Return shipping costs are non-refundable.
- If the return is due to our mistake (e.g., wrong or defective product), we’ll cover the shipping costs.
Contact Us
If you have any questions about our return and refund policy, feel free to contact us at:
- Email: info@darsunscientific.in
