Terms and Conditions for Darsun Scientific
At Darsun Scientific, we are committed to providing our customers with a seamless and enjoyable shopping experience. By using our website, placing orders, or engaging with our services, you agree to the following Terms and Conditions. These terms govern the use of our website and the purchase of products from us. Please take the time to carefully read through them to understand your rights, responsibilities, and the services we offer.
1. Introduction to Our Services
Darsun Scientific offers a wide range of scientific products through our online platform, accessible at https://darsunscientific.in/. Our primary goal is to provide quality products in a convenient and secure manner to our customers. The terms outlined here apply to all users of the website, including visitors, registered users, and customers who place orders.
2. User Responsibility and Conduct
By accessing our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian to use the services. You are responsible for maintaining the confidentiality of your account information, such as your username and password. Additionally, you agree to provide accurate, current, and complete information when creating an account or making a purchase. Any false or misleading information may result in the termination of your account.
You agree to use the website solely for lawful purposes and will not engage in any activity that could harm the website, its operations, or other users. This includes, but is not limited to, unauthorized access to our systems or the posting of harmful content.
3. Product Information and Availability
At Darsun Scientific, we strive to provide accurate and up-to-date information regarding our products. However, we cannot guarantee that all product descriptions, images, prices, and availability details are completely error-free. In the event that an error is identified, we reserve the right to correct it and update the information as necessary. We also reserve the right to limit quantities available for sale and to discontinue products without prior notice.
Please be aware that the availability of products may vary based on location, and some items may have limited stock or may not be available at all. It is our responsibility to ensure that all products are delivered in a timely manner, but unforeseen circumstances or stock shortages may affect delivery times.
4. Pricing and Payment
The prices listed on our website are final and inclusive of all applicable taxes, unless otherwise stated. We accept a variety of payment methods, including credit/debit cards, net banking, and other secure payment gateways. Your order will be processed only after successful payment has been made. If there are any issues with your payment, we will notify you promptly to resolve the matter.
It is important to note that the prices and availability of products may change from time to time. However, once you have placed an order and received a confirmation, the price of that order will remain locked, and no changes will be applied.
5. Shipping and Delivery
We strive to ensure timely delivery of all orders. However, the estimated delivery times are based on the shipping method chosen, the location of the seller, and the delivery address provided. As a general guideline, products within city limits are usually delivered within 1-2 days, metro-to-metro deliveries within 2-4 days, and other locations within 4-8 days.
Shipping fees depend on the size and weight of the products and the delivery location. We provide a transparent breakdown of these costs before finalizing your order. We also provide tracking information to help you monitor the progress of your shipment.
However, please note that delivery times may vary due to factors such as public holidays, inclement weather, or courier partner delays. In the event of any unforeseen delay, we will notify you promptly.
6. Return and Refund Policy
If you are not completely satisfied with your purchase, we offer a return and refund policy. Returns must be initiated within the return period specified on the product page. In order to process a return, please contact our customer support team to initiate the process. Once your returned item is received and inspected, we will process your refund within 7–10 business days.
The returned item must be unused, in its original packaging, and in resalable condition. Some products may be non-returnable due to hygiene or safety regulations, and we will notify you in advance about such exceptions.
7. Limitation of Liability
Darsun Scientific takes every effort to ensure that our website and services are secure and free from errors. However, we cannot be held liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the products purchased from us. This includes, but is not limited to, any issues related to the use, misuse, or inability to use the products.
We are also not liable for any delays or damages caused by third-party courier services, suppliers, or events beyond our control.
8. Privacy and Data Security
Your privacy is of utmost importance to us. We collect and use personal information only as outlined in our Privacy Policy. This includes details such as your name, contact information, and payment details. We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security due to the nature of online transactions.
By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
9. Changes to Terms and Conditions
Darsun Scientific reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to ensure you are aware of any updates. Continued use of the website constitutes acceptance of any changes.
10. Governing Law and Dispute Resolution
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in [City, State], India.
